HotViews readers will have seen that UK-based insurance BPS provider The Innovation Group (TIG) hit the numbers for FY11 (see Innovation Group hits FY expectations). I spoke with TIG’s CEO Andy Roberts and FD Jane Hall to hear more about TIG’s platform-based BPS strategy, and follow up on a day well-spent last month at TIG HQ in Southampton.
TechMarketView Foundation Service subscribers can read the full analysis in UKHotViewsExtra here.