Netcall confident of successful year

Netcall, the AIM-listed provider of ‘customer engagement software’, has started its new financial year with double-digit sales growth in each of its key markets, which is in line with market expectations. Chairman Michael Jackson reports new customer wins in Retail and Financial Services as well as good levels of cross-sale to its existing customer base, giving him confidence of a successful year ahead. The integration of Serengeti, which Netcall acquired in September (see Netcall to face public sector giants following Serengeti deal), is progressing as planned and should enable Netcall to do even more cross-selling to its now 700-strong customer base. Like ACS, which is also chaired by Mr Jackson, Netcall is benefiting from its ‘spend to save’ message as clients in both the public and private sectors look to reduce costs by automation.