Further to Anthony’s Tickets in Wonderland post, I had my own brush with the limitations of modern technology at the Olympics.
We got tickets in the ‘lottery’ last year for the athletics at the Olympic Stadium on Monday. Everything, including the Jubilee line, worked fantastically. Indeed, the whole experience was top-notch. So good, that I wanted to share it on Facebook and send photos to my friends. But the Vodafone service in the Olympic Park was clearly overloaded. At one point, my family went awol – not good in a park with over 200,000 other people. The calls I made didn’t work and texts took over 30 minutes to get through.
As the volumes must have been totally predictable – just like they were for those applying for tickets on the 2012 website – this is another bad mark for some of the technology at the Olympics.
But nothing can spoil the achievements of Team GB and the glory of the 2012 London Olympics.
Footnote - Before we get more emails, technology provided to the Olympics by TechMarketView clients like Atos and BT seems to have worked extremely well. A lesson to all non-TMV clients here methinks!